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Services (v2): Booking Experience Enhancements (In-App + Booking Page)
Weโve rolled out a set of improvements to both the in-app booking experience and the customer booking page for Services(v2) to make scheduling simpler, clearer, and more reliable ๐
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๐ฅ๏ธ In-App Enhancements (for Businesses)
- Smarter phone number handling โ Country code is now auto-selected based on your business location
- Default staff selection โ The logged-in user is automatically selected as staff when creating a booking (if applicable)
- Service availability alerts โ If a service is no longer available, a clear banner is shown and unavailable services are highlighted before saving
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๐ Appointment Title Enhancements
- Custom value selector โ Easily add dynamic values like contact, service, or location to appointment titles
- Global setting โ Configure a default appointment title format from Services โ Global Settings โ Service Settings
- This setting is applied across all service bookings, ensuring consistent and clear titles across calendars, notifications, and integrations
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๐ Booking Page Enhancements (for Customers)
- Cleaner booking flow โ Category and location filters are automatically hidden when only one option exists
- Smarter location handling โ Location details are only shown when relevant, reducing unnecessary clutter
- Enhanced Card on File experience (Mobile) โ The upfront payment / deposit amount is now clearly displayed for better transparency
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๐ก Why This Matters
- Simpler and more intuitive booking experience
- Reduced confusion and fewer booking errors
- Better visibility and control for businesses
- Improved conversion with clearer payment and service information
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These updates make the booking journey โ from setup to checkout โ smoother and easier to use.



